WORK STATION MANAGEMENT
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SILVER
$45/PC |
GOLD
$55/PC |
PLATINUM
$65/PC |
Unlimited Phone Support |
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Unlimited Remote Control Assistance |
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Anti-virus Administration |
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Windows Update Patching |
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Access to online Command Center
Inventory and Ticket Tracking |
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Monthly Server Health Report |
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After Hours Support*
(M-F 6pm-8am/Sat/Sun) |
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Annual Lunch & Learn
Meeting |
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Unlimited On-site Support** |
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* Silver level after-hours support billed at $180/hr
** Silver & Gold level On-site support hours are based on number
of workstations:
- 5-10 workstations: 5 On-site hours per month
- 11-15 workstations: 10 On-site hours per month
- 16-20 workstations: 15 On-site hours per month
- 21-30 workstations: 20 On-site hours per month
- 30-50 workstations: 32 On-site hours per month
- 50+ workstations: TBD
Additional On-site support hours will be billed at the discounted
hourly rate ($120/hr)
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